Moving to same-day fulfillment has brought many companies certain benefits, especially in terms of market margins and revenue. The ability to meet customer demands for faster delivery is akin to a rising tide that lifts all boats – the key players in the delivery markets that elevates the sales of customers when it comes to rush and emergency shipping.
If your tech courier Canada Company is just about to move to same-day delivery or you want to add it in your regular services, here are five successful strategies that you can follow to cope with the sweeping change and rise on top of your competitors.
Coordinate across different channels. Courier companies must be able provide solutions to both offline and online domains. In this era of digital transformation, tech couriers cannot limit themselves only to a group of customer. A perfect blend of digital and traditional service can create the best strategy to be able to communicate and cater services across different channels. So don’t limit yourself to the traditional way alone. Say for example, if you already have established a regular tech delivery then perhaps it is time that you also have to put up a website to cater tech savvy individuals who depend on the internet for information and services.
Improve your real-time inventory management. Develop a good inventory system which is available not only to your specific location, but also to all branches that the mother company. The information in the inventory is basically critical for the record tracking, accounting, and bookkeeping. A good inventory, however, should not just include a list of tech deliveries within a specific day but it should extend to data such as which store can a particular item be found, what shelf, which aisle, which department is assigned to such.
Adjust your fulfillment system whenever necessary. The shift from traditional delivery system to same-day tech delivery requires company to also adjust their fulfillment process. For example, tech courier Canada for retail stores should be able to determine the expected delivery time of parcels, what particular courier is assigned to the shipment, and the show the tracking system. To do this, you should have a balancing of factors that affect same-day tech delivery such as the proximity of places, current inventory levels, and staff capacity.
Create a flexible workforce and employee friendly environment. Same day delivery is a pressure itself but you can’t just let it tear everyone in business down. To do this, you need to train your employees to leverage time-saving mechanism such as using software technology that takes care of the tracking. Lean how to locate, pack, and label items for shipment. Develop new approach to compensate your sales personnel for their overtime work, give commission on time if it is included in your management system, and allocate time for your employees to take a break.
Spread out a strong marketing message. Marketing could be everything to a tech courier Canada. In fact, marketing is the least expensive way to let the world know that your business exist. Especially if you have just move to a same day tech delivery, marketing campaigns is the best channel you can use to advertise your same day delivery and articulate the benefits of choosing your company over your competitors in a more creative manner.
The question that many companies usually ask goes beyond whether they can do a same-day delivery service. This is also the reason why there are companies that are really hesitant when it comes to such opportunity. The truth is, you can certainly do it. With the strategies mentioned above, you will definitely find your way to success.